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This innovative, long-lasting system to soften water prevents the formation of limescale in all coffee machines with a water tank. Thanks to the natural action of our bio-catalyzer (patented) it reduces the hardness of the water without altering the content of calcium and magnesium important for our health. It also helps to maintain the efficiency of the machine, making it last longer and helping the correct supply of the water. This ensures the maximum intensity of the aroma and the creaminess. How to use:it is sufficient to insert one sachet inside the water tank and fill it with a fresh water. The spheres will carry out its action until exhaustion. It is recommended to replace the sachet every three months. Softballs ensures the maximum intensity of the aroma and the creaminess of the coffee.Softballs soft the coffee machine water tank, less limescale less maintenance; •Softballs does not released chemicals. Innovation is based on a bio-catalyst. It doesn’t leave any residues in the water